Introduction
These Terms of Service explain the rules for using Jamie Parish Hooper services .
By accessing or using these services, you agree to these terms and to our Privacy Policy.
If you do not agree, you must stop using the services.
Your relationship with Jamie
You may use the services only if you have legal capacity to enter a binding agreement and comply with applicable law.
If you use the services for a company, team, or organisation, that entity accepts these terms .
You are responsible for account security, maintaining accurate information, and activity carried out using your account credentials.
Providing a broad range of useful services
Services may include website development, web analytics, reporting, documentation, support content, and related digital tools.
Not every service is available in all locations or to all users. Some features may depend on third-party platforms, integrations, or technical requirements.
Additional service details are published on the service-specific additional terms page.
Developing, improving and updating services
We regularly improve services for performance, reliability, security, and legal compliance.
Changes can include feature updates, interface adjustments, integrations, deprecations, and support process changes.
Where changes to terms are material, we provide reasonable notice before they take effect .
Follow these terms and service-specific additional terms
You must use the services in line with these terms and any applicable .
When these terms and a service-specific term conflict, the service-specific term applies for that service.
Do not rely on any service content as medical, legal, financial, or other regulated professional advice unless explicitly stated.
Respect others
You must not use the services to harass, deceive, abuse, or harm others, and you must not interfere with service operation or security.
You may not use the services to break the law, infringe intellectual property rights, or bypass technical restrictions.
Where content or behaviour creates legal or security risk, we may restrict access, remove content, or take other protective action.
Permission to use your content
You keep ownership of content you create or upload. To operate the services, you grant Jamie a limited licence to host, store, reproduce, process, and display that content.
This licence applies only for service operation, support, security, legal compliance, and service improvement, and does not transfer ownership of your content.
You confirm that you have the rights needed to submit the content and that it does not breach law or third-party rights.
Content in Jamie services
Some content in the services is provided by Jamie, and some is provided by users or third parties.
Third-party content is the responsibility of the party who provides it. We may review, moderate, or remove content where needed for safety, legal, or policy reasons.
If you believe content infringes your rights, contact us through our contact page with sufficient detail for review.
Software in Jamie services
Where software is provided for service access or operation, Jamie grants a personal, non-exclusive, non-transferable licence to use that software as part of the services.
Except where law permits, you may not copy, modify, sell, lease, reverse engineer, or create derivative works from service software.
Some software components may be governed by open source or third-party licence terms, which continue to apply to those components.
Liabilities
For all users
Both the law and these terms seek a fair balance between what you can claim from us and what we can claim from you.
Nothing in these terms excludes liability where exclusion is not legally allowed. These terms do not limit liability for:
- fraud or fraudulent misrepresentation
- death or personal injury caused by negligence
- gross negligence or wilful misconduct
- any liability that cannot legally be excluded
For all other matters, liability is limited to the extent allowed by applicable law.
For business users and organisations only
If you are a business user or organisation, and where allowed by law, Jamie is not liable for indirect or consequential losses .
Taking action in case of problems
Before taking significant enforcement action, we generally try to provide notice and an opportunity to clarify or resolve the issue, unless urgent action is required.
We may act where it is reasonably necessary to prevent harm, comply with law, or protect the operation, integrity, or security of services.
Removing your content
We may remove or restrict content where there is a reasonable belief that content breaches these terms, applicable law, or another person's rights .
Suspending or terminating your access to services
Without limiting other rights, Jamie may suspend or terminate access where there are serious or repeated breaches, legal obligations, security concerns, or account abuse .
Where possible, we explain what happened and provide options to request review if you believe action was taken in error.
You can also stop using services at any time.
Settling disputes, governing law and courts
For contractual or policy questions, contact us through our contact page.
Where UK law applies, these terms are governed by the laws of England and Wales unless mandatory local law requires otherwise.
If you are a consumer, nothing in this section limits your mandatory legal rights.
About these terms
These terms describe the relationship between you and Jamie Parish Hooper when you use our services.
If a particular term is unenforceable, the remaining terms stay in effect.
We may revise these terms when services, legal requirements, security needs, or business operations change. Material updates are published in Updates and service-specific changes are published in service-specific additional terms.
For definitions used in these terms, see Definitions. For information about legal and government disclosure requests, see How Jamie handles government requests for user information .